therapy@theuncommonheart.com

719-357-6507

Client Portal

Start therapy in Colorado Springs or online

Reaching out is the hardest part.
We'll take it from here.

Send a short message, call, or text. A real person on our team will get back to you, learn what you're looking for, and match you with the right therapist.

  • ✓8 therapists, matched to you by fit, not just availability
  • ✓In person in Colorado Springs or online anywhere in Colorado
  • ✓Most insurance accepted, including VA Community Care and Medicare
  • ✓Adults 18+: individuals, couples, families, and veterans

Prefer email? therapy@theuncommonheart.com

Send us a message

Tell us a little about what you’re looking for. Messages go to Abby and Sarah, who will reach out to schedule your first appointment.

In network withAetnaUnitedHealthcare and UMRBlue Cross Blue ShieldCignaKaiser PermanenteMedicareHealth First Colorado (Colorado Medicaid)VA Community Care

What happens after you reach out

No long intake packets to figure out on your own. Here is what to expect.

1

We get back to you

Abby, our intake specialist, reaches out to hear what's going on and what you're hoping for. It's a conversation, not a test.

2

We find your fit

Abby and Nick match you with the therapist who fits what you need. Sarah checks your insurance benefits so you know what to expect for cost before you start.

3

Your first session

Meet your therapist in person at our Briargate office or online from home. Sessions are 53 minutes, and you set the pace.

Who to contact

The front door
Abby
Abby
Intake Specialist & Outreach Coordinator

New clients, finding the right therapist, scheduling, and referrals. Abby will get to know what you need and, together with Nick, make sure the fit is right.

Back of the house
Sarah Johnson
Sarah Johnson
Practice Manager & Billing Specialist

Insurance and benefits checks, billing, payments, and statements. If it has to do with cost or coverage, Sarah is your person.

Careers & consulting
Nicholas Fry, MSW, LCSW
Nicholas Fry, MSW, LCSW
Founder & Clinical Director

Interested in joining our team, clinical supervision, private practice growth consulting, or booking Nick to speak? Reach out to Nick directly.

Quick answers before you reach out

Do you take my insurance?

We are in network with Aetna, UnitedHealthcare, UMR, Blue Cross Blue Shield, Cigna, Kaiser Permanente, Medicare, Health First Colorado (Colorado Medicaid), and VA Community Care. Sarah checks your benefits before your first session. Copays typically run $0 to $55.

What if I'm paying out of pocket?

Individual sessions with one of our associate therapists are $120. Sliding scale rates are available based on need and approval, and you can pay with an HSA card.

Can I meet in person or online?

Both. Our office is in Briargate in north Colorado Springs, and telehealth works anywhere in Colorado. Walk and talk sessions are another option.

Who do you work with?

Adults 18 and older: individuals, couples, parents and families, and veterans and military families. We also run small therapy groups.

What if I'm not sure what I need?

That's normal and it's okay. Tell us a little about what's going on and we'll help you figure out the next step.

More questions? See our full FAQ.

Visit our office

1880 Office Club Pointe, Suite 124
Colorado Springs, CO 80920

Just off Explorer Drive, across the street from the Shops at Briargate, near Focus on the Family and Pine Creek Golf Course.

Hours: Generally Monday through Friday, 8 am to 5 pm. Hours vary by therapist, and weekend appointments are available at the therapist’s discretion.

Online: Secure telehealth anywhere in Colorado.

If you are in crisis or thinking about harming yourself, call or text 988 (Suicide & Crisis Lifeline; veterans press 1), or call 911. Our messages and phone lines are not monitored around the clock.